Posted by: Tony Carson | 17 October, 2007

India’s Call-Center Jobs Go Begging

It didn’t take long for the bloom to leave this rose.

Remember when those out-sourced call centre jobs were the passport to the Middle Class in India? Ya, well, perhaps predictably, they have become a ticket to ill health and a social stigma.

“As recently as four years back, the choice was pretty clear. Either you got a high-paying, good job at a call center or no job at all. Today, not only are there other options, but they are pretty close to the call centers [in terms of salaries].”

“Earlier it was considered cool to work at a call center,” said Nishant Thakur, 19, after the group had dispersed. “That died out quite quickly.” Added Thakur’s friend, Vishal Lathwal, 19, “If you work at a call center today people will think you don’t have anything else to do or were a bad student.”

India faces a potential shortage of 500,000 professional employees in the information technology sector by 2010, according to the National Association of Software and Service Companies (NASSCOM), a trade group.

The full Time story is here: India’s Call-Center Jobs Go Begging

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